Privacy Policy

Rapid Tees (“we,” “us,” “our,” or “the Company”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or use any of our services.

By using our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely by third-party providers; we do not store full card details)

• Account login details

• Custom artwork, design files, and order notes you submit

B. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and tracking technologies

• Referring website or URL

C. Information from Third Parties

We may receive data from:

• Payment processors (e.g., Stripe, PayPal)

• Analytics providers (e.g., Google Analytics)

• Advertising platforms (e.g., Facebook, Instagram)

2. How We Use Your Information

We use your information to:

A. Fulfilment & Operations

• Process and deliver your orders

• Provide customer support

• Manage your account

• Communicate updates about your order

B. Business Improvements

• Improve website performance and user experience

• Analyse sales, trends, and customer behaviour

• Develop new products or services

C. Marketing (With Your Consent Where Required)

• Send promotional emails, offers, and updates

• Run ads or retargeting campaigns

• Personalise marketing content

D. Legal & Security

• Detect and prevent fraud

• Maintain security and integrity of our systems

• Comply with legal or regulatory obligations

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Enhance website functionality

• Remember your preferences

• Analyse traffic and behaviour

• Personalise content and ads

You can control or disable cookies through your browser settings, but doing so may affect the performance of our site.

4. Sharing Your Information

We do not sell your personal data.

We may share your information only with trusted third parties, including:

• Payment processors

• Shipping carriers

• Print-on-demand partners

• IT service providers

• Marketing and analytics providers

• Legal authorities (ONLY when required by law)

All third-party partners are required to protect your data and use it solely for the purposes we specify.

5. Data Security

We take reasonable technical and organisational measures to protect your data, including:

• Encrypted connections (SSL)

• Secure payment processing

• Access controls

• Regular system monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, including:

• Fulfilling orders

• Handling returns or disputes

• Meeting legal or accounting requirements

When data is no longer required, we delete it securely.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion

• Object to or restrict certain processing

• Withdraw marketing consent

• Request data portability

• Lodge a complaint with a data protection authority

To exercise your rights, contact us at:
[Insert Contact Email]

8. Children’s Privacy

Rapid Tees does not knowingly collect personal information from children under 13 (or the relevant age of consent in your jurisdiction). If we learn that we have collected such data, we will delete it promptly.

9. International Data Transfers

Your information may be stored or processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws and include appropriate safeguards.

10. Third-Party Links

Our website may contain links to external pages. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes become effective immediately upon posting. Your continued use of our site indicates acceptance of the revised policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, contact us at:

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 

To learn more about this, check out our article “Creating a Privacy Policy”.